Crossstitchsubscriptionbox.co.uk is committed to ensuring that your privacy is protected and if we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Crossstitchsubscriptionbox.co.uk may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 12th August 2019.
We may collect the following information when you place an order, register for our newsletter, sign up for Cotton & Twine / Cross Stitch Subscription or register an interest in Cotton & Twine / Cross Stitch Subscription Boxes:-
Your email address
Your delivery address
Your phone number
What we do with the information we gather
We require this information for the following reasons:
We may periodically send promotional emails about new products, priority offers, special offers or other information which we think you may find interesting using the email address which you have provided.
Internal record keeping.
We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online in order to prevent unauthorised access or disclosure.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.
Cookies on the Crossstitchsubscriptionbox.co.uk site.
Session cookies – We use a session cookie to remember user log-ins for you when logging into our website. Session cookies may also be used to store shopping cart data, recently viewed items, or an authentication across multiple pages.
You can learn more about session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
Google Analytics – we use this to understand how the Crossstitchsubscriptionbox.co.uk site is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/analytics/privacyoverview.html
Other information we collect
Social buttons. Some pages of the Crossstitchsubscriptionbox.co.uk site contains ‘social buttons’. These enable users to share or bookmark the web pages. There are buttons for: Facebook ‘Like’ and Instagram. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of Crossstitchsubscriptionbox.co.uk. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on the Crossstitchsubscriptionbox.co.uk site. So if you click on any of these buttons, these sites will be registering that action and may use that information. In some cases these sites will be registering the fact that you are visiting Crossstitchsubscriptionbox.co.uk, and the specific pages you are on, even if you don’t click on the button if you are logged into their services (e.g. Facebook). You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
External web services. We use a number of external web services on the Crossstitchsubscriptionbox.co.uk site, mostly to display content within our web pages. For example, to display videos we use YouTube. We may also use other services to embed content. As with the social buttons we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of plays, loads, views etc.
Email tracking. Some of the emails we send may include tracking so that we can tell how much traffic those emails send to our site and we can track whether the recipient has opened and clicked on the email. We use this information to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then you should unsubscribe from the Crossstitchsubscriptionbox.co.uk newsletter using the unsubscribe link at the bottom of the newsletter.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for a box to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at email@example.com stating the name and email address you wish us to remove.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at email@example.com stating the name and email address in question. We will promptly correct any information found to be incorrect.
How long we store the data for
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and the applicable legal requirements.
The data we use for marketing purposes will be stored for as long as it is relevant to our products/services and offers, or removal is requested by the data owner in line with this policy.
The material on our site is given for general information only, and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.
Due to the nature of the Internet we cannot warrant that the site and downloads reach you virus-free. You should, therefore, take all appropriate precautions for your own safety.